Set up GCC Expert II 24 LX in EasySIGN

Audience

This article is for EasySIGN users who want to set up a GCC Expert II 24 LX cutter for direct cutting output.

Primary use cases

Use this article when:

• You want to connect a GCC Expert II 24 LX cutter to EasySIGN.

• The cutter does not respond from EasySIGN.

• You are not sure which GCC driver to select.

• You need to configure the correct COM port.

• You want to test communication with the cutter.

• You want EasySIGN to read the plotter page size using Query plotter page.

Customer scenario

A user connects a GCC Expert II 24 LX cutter to a Windows computer and wants to send cut jobs from EasySIGN.

The cutter must be set up with the correct cutter driver in EasySIGN. For this model, select GCC Expert II 24 LX.

Do not use the regular Expert II driver when the cutter is the GCC Expert II 24 LX model.

Summary

For the GCC Expert II 24 LX, check the setup in this order:

• Select the GCC Expert II 24 LX driver in EasySIGN.

• Select the correct COM port.

• Try COM3 first if you are not sure which COM port is assigned.

• Use Query plotter page to test communication and read the plotter page size.

• Send a small test cut.

The assigned COM port can differ between computers and Windows configurations.

1. Purpose and scope

This article explains how to set up the GCC Expert II 24 LX cutter in EasySIGN.

It covers:

• Selecting the correct GCC cutter driver.

• Avoiding the wrong regular Expert II driver.

• Selecting and testing the COM port.

• Using Query plotter page.

• Sending a small test cut.

This article is specific to the GCC Expert II 24 LX setup in EasySIGN. It does not replace the GCC hardware manual or Windows driver documentation.

2. Symptoms or customer problem

You may see one or more of the following symptoms:

• The GCC Expert II 24 LX cutter does not respond from EasySIGN.

• The cutter is connected, but EasySIGN cannot communicate with it.

• The wrong GCC cutter model is selected.

• The regular Expert II driver is selected instead of GCC Expert II 24 LX.

• The wrong COM port is selected.

• The cutter page size is not read correctly.

• Query plotter page does not return the expected result.

• The user is not sure which COM port to try first.

3. Cause or background

Direct cutting output depends on selecting the correct cutter model and communication port.

For the GCC Expert II 24 LX, EasySIGN must use the specific driver:

• GCC Expert II 24 LX

The regular Expert II driver is not the correct choice for this model.

The COM port is assigned by Windows and can differ per computer. In some setups, COM3 is a good first port to try, but the actual port may be different.

4. Solution

Configure the cutter in EasySIGN with the correct driver and COM port.

Use:

• GCC Expert II 24 LX as the cutter driver.

• COM3 as a first port to try if the correct port is unknown.

• Query plotter page to confirm communication and read the plotter page size.

If COM3 does not work, check the COM port assigned by Windows and select that port in EasySIGN.

5. Step-by-step procedure

Step 1: Prepare the cutter

1. Connect the GCC Expert II 24 LX cutter to the computer.
2. Switch on the cutter.
3. Load material into the cutter.
4. Make sure the cutter is ready.
5. If Windows requires a driver for the connection, install the required driver before configuring EasySIGN.

Step 2: Open the cutter setup in EasySIGN

1. Open EasySIGN.
2. Open the cutter or plotter setup for direct cutting output.
3. Add or select the cutter setup.
4. Make sure you are editing the setup used for the GCC cutter.

Step 3: Select the correct cutter driver

1. In the cutter selection list, choose GCC Expert II 24 LX.
2. Do not select the regular Expert II driver.
3. Confirm that the selected cutter model is exactly GCC Expert II 24 LX.
4. Save or apply the cutter selection if required.

Step 4: Select the COM port

1. Open the port or communication settings for the cutter.
2. Select the COM port assigned to the cutter.
3. If you are not sure which port is correct, try COM3 first.
4. If COM3 does not work, check the COM port assigned by Windows.
5. Select the current COM port shown by Windows.
6. Save or apply the port setting.

Step 5: Use Query plotter page

1. Open the cutter output or plotter page settings.
2. Use Query plotter page.
3. Wait for EasySIGN to communicate with the cutter.
4. Check whether EasySIGN reads the plotter page size.
5. If the query works, the cutter communication is active.
6. If the query does not work, check the selected driver, COM port, cable, cutter power, and Windows driver status.

Step 6: Send a small test cut

1. Create a small simple test shape in EasySIGN.
2. Make sure the GCC Expert II 24 LX is powered on and ready.
3. Make sure material is loaded correctly.
4. Send the test shape to the cutter.
5. Check whether the cutter responds.
6. If the cutter responds, confirm the cut position and size.
7. If the cutter does not respond, repeat the COM port check and run Query plotter page again.

6. Validation

The setup is correct when:

• The selected cutter driver is GCC Expert II 24 LX.

• The regular Expert II driver is not selected.

• The correct COM port is selected.

• Query plotter page returns the plotter page size.

• A small test cut from EasySIGN is completed successfully.

• The cutter responds consistently after saving the setup.

7. Important notes and limitations

• Use the exact driver GCC Expert II 24 LX.

• Do not use the regular Expert II driver for this model.

• COM3 is a useful first port to try, but the correct COM port can differ per computer.

• The COM port can change if the cutter or adapter is connected differently.

• EasySIGN can only communicate with the cutter through a port that Windows recognizes.

• Query plotter page is a useful communication test.

• If the cutter responds but cut quality is poor, also check speed, pressure, blade condition, knife offset, and blade holder mechanics.

• Hardware, cable, adapter, or driver issues may require Windows, GCC, or hardware support.

8. Support checklist

Before escalating the case, check:

• Is the cutter model GCC Expert II 24 LX?

• Is the cutter switched on?

• Is material loaded?

• Is the correct Windows driver installed if required?

• Is GCC Expert II 24 LX selected in EasySIGN?

• Has the regular Expert II driver been avoided?

• Which COM port is selected?

• Has COM3 been tested as a first option?

• Has the actual Windows-assigned COM port been checked?

• Does Query plotter page return the plotter page size?

• Has a small test cut been sent?

• Is the issue communication-related, or is it a cut quality issue?

9. Conclusion

To set up the GCC Expert II 24 LX cutter in EasySIGN, select the exact GCC Expert II 24 LX driver.

Do not use the regular Expert II driver.

Select the correct COM port. COM3 is a good first port to try, but the actual COM port may differ.

Use Query plotter page to confirm communication and read the plotter page size before sending a production job.

Appendix A - Related paths, settings, files, screenshots, examples, or references

Required cutter driver:

• GCC Expert II 24 LX

Driver not to use for this model:

• Regular Expert II

Useful first COM port to try:

• COM3

Useful communication test:

• Query plotter page

Information to record before contacting support:

• EasySIGN version

• Windows version

• Selected cutter driver

• Selected COM port

• Result of Query plotter page

• Result of a small test cut