Roland VersaWorks does not show cutlines from EasySIGN

Audience

This article is for EasySIGN users who send print-and-cut jobs from EasySIGN to Roland VersaWorks and do not see the expected cutlines in VersaWorks.

Primary use cases

Use this article when:

• Roland VersaWorks receives the print job, but does not show cutlines.

• VersaWorks does not show the expected “dancing ants”.

• A contour or sticker outline is visible in EasySIGN, but is not recognized as a cutline in VersaWorks.

• A normal vector line was used, but VersaWorks does not treat it as a print-and-cut line.

• You need to send a print-and-cut job from EasySIGN to VersaWorks using the correct output workflow.

• You need to activate the EasySIGN Line Type toolbar to set a line as a print-and-cut line.

Customer scenario

A user creates artwork in EasySIGN and sends the job to Roland VersaWorks.

The artwork prints, but VersaWorks does not show the cutline. The expected “dancing ants” are missing, so VersaWorks does not process the job as a print-and-cut job.

In most cases, the contour object must be explicitly set as a Print & Cut line in EasySIGN before sending the job to VersaWorks.

Summary

For VersaWorks to recognize a cutline from EasySIGN, the contour object must be set to:

• Print & Cut line

You can set this from the Line Type toolbar.

If the toolbar is not visible, activate it through:

• View → Toolbars → Line Type toolbar

You can also use the button showing:

• PC

After setting the contour as a Print & Cut line, send the job to the correct VersaWorks output workflow.

1. Purpose and scope

This article explains what to check when Roland VersaWorks does not show cutlines from EasySIGN.

It covers:

• Checking that the contour exists in EasySIGN.

• Setting the contour object to Print & Cut line.

• Activating the Line Type toolbar.

• Sending the job to VersaWorks through the correct EasySIGN output workflow.

• Validating that VersaWorks shows the cutline or “dancing ants”.

This article focuses on the EasySIGN-to-Roland VersaWorks print-and-cut workflow. It does not replace Roland VersaWorks documentation or Roland device service instructions.

2. Symptoms or customer problem

You may see one or more of the following symptoms:

• The job arrives in VersaWorks, but there are no cutlines.

• VersaWorks does not show “dancing ants”.

• The artwork prints, but does not cut.

• The contour is visible in EasySIGN, but not recognized by VersaWorks.

• A sticker outline or vector line exists, but VersaWorks treats it as normal artwork.

• The user expects the cutline to appear automatically.

• Previous print-and-cut jobs worked, but the current job does not show cutlines.

3. Cause or background

Roland VersaWorks only recognizes cut information when the line is sent in the expected print-and-cut format.

In EasySIGN, a normal vector line is not always the same as a print-and-cut line.

A contour, sticker outline, or vector object must be assigned the correct line type:

• Print & Cut line

If the line is not assigned as Print & Cut line, VersaWorks may receive the artwork but not detect the cutline.

4. Solution

Set the contour or sticker outline in EasySIGN to Print & Cut line before sending the job to VersaWorks.

Use the Line Type toolbar.

If the toolbar is not visible, turn it on through:

• View → Toolbars → Line Type toolbar

Then select the contour object and set it to:

• Print & Cut line

or press the toolbar button showing:

• PC

After that, send the job to the correct VersaWorks device or queue used in your workflow.

5. Step-by-step procedure

Step 1: Check the contour in EasySIGN

1. Open the EasySIGN worksheet.
2. Check whether the artwork has a contour, sticker outline, or cut path.
3. Select the contour object.
4. Confirm that the contour is a separate selectable object.
5. If no contour exists yet, create the required contour or sticker outline first.

Step 2: Activate the Line Type toolbar

1. Go to View.
2. Choose Toolbars.
3. Select Line Type toolbar.
4. Check that the Line Type toolbar is now visible in EasySIGN.

Step 3: Set the contour to Print & Cut line

1. Select the contour object.
2. In the Line Type toolbar, choose Print & Cut line.
3. Alternatively, press the button showing PC.
4. Confirm that the selected contour is now assigned as a print-and-cut line.

Step 4: Send the job to VersaWorks

1. Make sure the artwork is positioned correctly on the EasySIGN worksheet.
2. Make sure the contour object is still set to Print & Cut line.
3. Go to File.
4. Choose Full Color Printing.
5. Select Device.
6. Select the correct VersaWorks device or queue for your workflow.
7. Press Open.
8. Press Send.

Step 5: Use the quick send button after setup

1. After the VersaWorks output method has been set once, use the yellow button at the top of the EasySIGN screen if this is part of your workflow.
2. Confirm that the selected artwork is sent to VersaWorks.
3. Check the result in VersaWorks before production.

Step 6: Check the result in VersaWorks

1. Open the job in VersaWorks.
2. Check whether the cutline is visible.
3. Confirm that VersaWorks shows the expected “dancing ants”.
4. If no cutline appears, return to EasySIGN and check whether the contour object is still set to Print & Cut line.
5. Send the job again after correcting the line type.

6. Validation

The issue is solved when:

• The contour object in EasySIGN is set to Print & Cut line.

• The job is sent to the correct VersaWorks output workflow.

• VersaWorks shows the expected cutline.

• VersaWorks shows the expected “dancing ants”.

• The job can be processed as a print-and-cut job.

• A small test job prints and cuts correctly.

7. Important notes and limitations

• The exact EasySIGN line type wording is Print & Cut line.

• The PC button on the Line Type toolbar can also be used.

• Activate the toolbar through View → Toolbars → Line Type toolbar.

• A normal vector line is not always recognized as a VersaWorks cutline.

• The contour or sticker outline must be assigned as Print & Cut line.

• Send the job to the correct VersaWorks device or queue for your production workflow.

• Always check the job in VersaWorks before production.

• If VersaWorks still does not show cutlines after these steps, check the VersaWorks setup and Roland workflow settings.

8. Support checklist

Before escalating the case, check:

• Is the customer using Roland VersaWorks?

• Does the job arrive in VersaWorks?

• Are the cutlines or “dancing ants” missing?

• Is there a contour or sticker outline in EasySIGN?

• Is the contour object selectable as a separate object?

• Is View → Toolbars → Line Type toolbar enabled?

• Has the contour been set to Print & Cut line?

• Has the PC button been used if available?

• Is the job sent to the correct VersaWorks device or queue?

• Does VersaWorks show the cutline after resending the corrected job?

• Has a small print-and-cut test been completed?

9. Conclusion

When Roland VersaWorks does not show cutlines from EasySIGN, the contour is usually not being sent as a true print-and-cut line.

Select the contour object in EasySIGN and set it to Print & Cut line using the Line Type toolbar or the PC button.

Then send the job to the correct VersaWorks output workflow and confirm in VersaWorks that the cutline or “dancing ants” are visible before production.

Appendix A - Related paths, settings, files, screenshots, examples, or references

Useful EasySIGN menu path:

• View → Toolbars → Line Type toolbar

Required line type:

• Print & Cut line

Toolbar button:

• PC

VersaWorks output workflow path:

• File → Full Color Printing → Device → [select VersaWorks device or queue] → Open → Send

Validation in VersaWorks:

• Cutline visible

• “Dancing ants” visible